Service Representative - BMS @ Saint Agnes Job at BALTIMORE MEDICAL SYSTEM, Inc., Baltimore, MD

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  • BALTIMORE MEDICAL SYSTEM, Inc.
  • Baltimore, MD

Job Description

Description

Do you love Baltimore? Do you want to do meaningful work for a company that serves your community? Do you want to be off evenings and holidays but still earn a fair and competitive wage? Look no further because BMS is your dream come true!

Current Employees Must Apply Through Their UKG Employee Account

The service representative is part of a cross-trained team that performs the following processes necessary for the efficient operational function of a health center:
  • Pre-registration, registration, appointment confirmation, enrollment, scheduling, rescheduling, insurance verification, and panel management.
  • Medical record tasks such as record requests, printing Immunization records, copies of referrals, lab slips, etc.
  • Greeting patients and providing quality customer service in person and on the telephone.
  • Assisting patients by tasking messages through EHR to providers and clinical staff.
  • Handling all incoming mail and assigned faxes and distributing them to appropriate departments.
  • Receiving co-payments and post payments for back balances to patient accounts and gives appropriate receipts to patients.
Requirements

Required Education:

High School Diploma or equivalent education and/or experience

One year of experience in customer service.

Preferred Experience:

Basic medical terminology is preferred.

One year of experience in health care.

Job Tags

Holiday work, Afternoon shift,

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