IT Customer Support Specialist
Contract: 6-12 months (possible extension/perm)
Location: South Jordan, UT
Pay Range: $20-22/hour on W2
Industry: Financial Services
Russell Tobin is seeking a proactive IT Customer Support Specialist to join and enhance the IT client support team with one of our top clients.
Role Overview:,
You will provide technical assistance to customers, troubleshoot issues, and ensure a smooth user experience. Ideal candidates are tech-savvy problem-solvers with strong communication skills.
Key Responsibilities:
- Support: Resolve hardware, software, and network issues via phone, email, and chat.
- Customer Service: Engage with users to diagnose and fix problems, ensuring satisfaction.
- Documentation: Update knowledge base and maintain clear records of support tickets.
- Monitoring: Track system performance and address potential issues proactively.
Qualifications:
- Education: Bachelor’s degree in IT, Computer Science, or related field, or equivalent experience.
- Experience: 1-2 years in a technical support or IT customer service role.
- Skills: Proficient in troubleshooting, with strong communication and problem-solving abilities.
Benefits
Pride Global offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors
...content? If so, we want YOU to join our team as a Content Moderator! This role will be on site at our newly refurbished... ...from inbound and outbound call services to focus exclusively on social media content moderation. Join us in a dynamic and supportive...
Overview: The Assistant Store Manager assists the Store Manager in leading a customer focused, top-line sales driven, profitable and... ...brand by demonstrating passion and affinity for product, brands, fashion and trends Inspires and motivates others by consistently...
...discounts ~ Health insurance ~ Opportunity for advancement ~ Paid time off ~ Vision insurance Verizon Authorized Retailer - Wireless Zone Job Title: Business Account Manager Location: Groton, Connecticut Job Type: Full-Time Earnings: $50,000 -...
...Licensed Clinical Social Worker (Virtual) at Headway summary: The position of a Licensed Clinical... ..., so that you can set the hours that work for you. Grow your caseload by providing... ...via telehealth while working from home. We accept the following licenses on a state...
...About the Role: We are seeking an innovative and strategic leader to join our team as the Head of BSA/AML and Compliance. In this pivotal role, you will report directly to executive leadership and oversee the compliance team and serve as the designated BSA/AML Officer...