Job Description

The opportunity

Delaware North Parks and Resorts is hiring full-time and part-time Banquet Servers to join our team at The Lodge at Geneva in Geneva, Ohio. As a Banquet Server you will provide outstanding customer service while serving food and beverage products in a banquet setting, ensuring that The Lodge at Geneva guests needs are being met in a positive, efficient, and courteous manner. The ideal Banquet Server candidate will be friendly, positive and able to work in a fast-paced environment.

Please note this is a tipped position, the hourly minimum pay listed doesnt include any potential tipped earnings.

Pay

$12.00 $12.00 / hour

Information on our comprehensive benefits package can be found at .

What we offer

Join our collaborative team working together in the beautiful setting on the shoreline of Lake Erie. With easy access to year-round outdoor adventures at nearby Geneva State Park, theres lots to keep you busy before, during, and after work!

• Health, dental, and vision insurance*
• 401k with company match*
• Paid vacation days and holidays*
• Paid parental bonding leave*
• Tuition or professional certification reimbursement*
• Weekly pay
• Employee discounts including 30% off retail, 20% off Canopy Tour Zip Line, 20% off restaurant, and lodging discounts
• Discounted employee meals including a $9 menu
• Friends and family discount on lodging
• Referral bonus earn $200 for each eligible referral
• Training and development with opportunities for internal mobility and growth including the chance to work at our other locations nationwide

*Available for full-time, year-round team members

What will you do?

• Sets up tables for function in accordance with banquet event order
• Accurately transports food and beverages to guests in a timely manner
• Performs necessary tasks to service guests including: taking and filling drink orders, providing refills, answering questions, and clearing of dirty dishes
• Serves alcoholic beverages responsibly, requests identification, adheres to all unit and company alcohol service policies and procedures.
• Monitors guest needs on a continual basis ensuring all requests are promptly fulfilled; handles any guest complaints
• Replenishes food on buffet lines (if applicable)
• Maintains a safe and clean environment for guests and fellow team members
• Breaks down event according to company procedures

More about you

• Must be 16 or older
• Minimum of 3 months previous experience in food and beverage service preferred
• Excellent guest service skills
• Ability to work quickly and efficiently in a fast-paced environment
• Strong communication skills, including listening skills and ability to take food and beverage orders and fill those orders correctly
• No high school diploma or GED required

Physical requirements

• Ability to stand or walk, including up and down stairs, for entire length of shift
• Ability to lift up to 35 pounds
• Mobility to maneuver between tables

Shift details

Day shift
Evening shift
Holidays
Weekends

Who we are

The Lodge at Geneva-on-the-Lake boasts breathtaking views with its location on the southern shore of Lake Erie, near Geneva State Park in the heart of Ohio Wine Country. We offer our team members discounts and referral bonuses.

Our business is all about people, and that includes you. At Delaware North, youre not just part of a team youre part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you cant love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether youre interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, were invested in helping you achieve your career goals.

Together, were shaping the future of hospitality come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.

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