Job Description
Job description
We are currently hiring in the following states: Alabama, Arizona, Florida, Georgia, Kentucky, North Carolina, Nevada, Ohio, Oklahoma, Pennsylvania, South Carolina, Texas, Virginia, Illinois, Missouri, Tennessee, Connecticut.
Do you have experience in the Travel, Airline or Hospitality industry and a passion for guest services? Do you want to build a career with a company that values work-life-balance, promotes from within, and has a management team that is open to your ideas? Then we want you to join our extraordinary team!
Aspire Lifestyles provides an opportunity to have the stability and support of a worldwide industry leading concierge company, without the hassle of a commission-based career, having to build your own clientele, or working outside of your home.
We are currently looking for talent to be available for full time variable schedules including afternoons, evenings and weekends as required.
Aspire Lifestyles is a global leader and concierge industry pioneer with nearly 30 years of experience that offers a unique opportunity to make memories for our customers every day.
As a Travel CSR, you will be responsible for fulfilling travel specific requests for a very high-profile client program via telephone and email.
The successful candidate will research, plan, and execute customized travel experiences, through booking domestic and international flights, car and/or hotel travel arrangements. At times, you may be required to de-escalate a Card Member’s stress when unforeseen travel situations arise. The Travel CSR will use their knowledge to help Card Members access their exclusive benefits, including how to make the most of their Membership Reward points.
Our paid training program provides you with all the skills required to become a travel expert. Your in-depth training will enable you to know where and how to find the information needed to assist travelers with their changing travel plans, such as trip cancellations, re-bookings, and exchanges You will learn to troubleshoot customer issues relating to the use of the travel website and expertly guide customers as they navigate through the site.
Here’s what you bring to the team:
Please note that successful candidates must meet the following criteria in order to Work from Home:
Qualifications:
Aspire Lifestyles is committed to ensuring accessibility for all persons with a disability and to providing excellence in serving all customers including people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
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