Our Opportunity:
Chewy is on a mission to be the most trusted and convenient destination for pet parents everywhere! To fulfill our mission we seek a multifaceted Sr. Executive Assistant to support the Executive Recruiting organization at Chewy!
Reporting to the Head of Executive Recruiting, this high-visibility role will provide high-quality candidate engagement, interview scheduling and overall coordination for Executive-level talent being considered for employment at Chewy. You will own the candidate coordination lifecycle to include ensuring an excellent candidate experience, owning data and systems management, coordinating interview schedules across multiple teams/locations, making travel arrangements, and serving as an overall candidate concierge as they engage with Chewy during our interviewing and selection process. Your ability to partner closely with the team, Chewy business leaders, and candidates is paramount. We are seeking a highly organized, tech-savvy, proactive, customer-centric professional with strong intuition for business and excellent communication and relationship building skills.
What You'll Do:
This role will influence candidate and client experience by:
* Scheduling virtual and on-site interviews for Executive (Director+) candidates, coordinating with Executive Assistants (EAs) supporting senior leaders at Chewy.
* Serving as an in-person liaison for Executive candidates when they visit the Plantation, FL Headquarters (as needed).
* Prompt follow-up, high quality coordination of all aspects of the interviewing cycle at Chewy, and exceptional communication with executive candidates from initial contact to start date.
* Entering and being accountable for candidate information in our Applicant Tracking System, ensuring appropriate parties have access to key information in a timely and complete manner.
* Proactively ensuring a high-quality candidate experience at Chewy with a high sense of ownership, decision-making and judgment.
* Liaise between various cross-functional teams including Executive Administration, Talent Management, Recruiting Coordination, Human Resources and Executive Onboarding.
* Running complicated calendars and scheduling of internal and external meetings, using various systems and tools.
* Leading multiple high priority tasks and action items and ensuring on-time delivery.
* Independently solving problems in a fast-paced environment.
* Handling critical information with a high level of confidentiality and discretion.
What You'll Need:
* 5+ years of related support experience in complex and fast-paced environments with at least 3+ years collaborating with or supporting C-Suite leaders.
* Degree or equivalent experience strongly preferred.
* A high degree of professionalism with a customer service mentality and strong social skills.
* Positive demeanor with a 'no task too big or too small' mentality.
* Strong writing/proofreading skills including grammar, punctuation, and spelling via multiple channels (phone, email, text, chat, and in-person).
* Demonstrate excellent judgment, discretion and sensitivity when dealing with high profile executives and confidential information.
* Illiustrated ability to anticipate roadblocks, handle blocking issues, and optimally run significant priorities.
* Make smart and timely decisions; understand when to take charge of a decision and when to involve other parties.
* Experience exercising discretion and confidentiality with critical company information.
* React with appropriate levels of importance to situations and events that require quick response or turnaround.
* Proficient in Microsoft Outlook, Microsoft Office: Excel, PowerPoint, and Word.
* Ability to work flexible hours across multiple time zones, depending on the needs of the candidates and the team.
* A passion for pets and the improvement of the pet industry and market.
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