Job Description
Key Duties and Responsibilities
· Interact with guests providing directions and assistance
· Protect employees, guests, and company property
· Enforce all park policies and procedures
· Control park access, checking vehicle permits and scanning ID badges for team members, vendors, and contractors
· Patrol and inspect assigned areas of the park
· Keep unauthorized personnel out of restricted areas
· Greet and screen guests and employees entering through metal detection, checking bags for prohibited items
· Rapidly respond to active alarms, first aid, and other emergency situations
· Monitor all areas for safety hazards, including fire, theft, and vandalism
· Maintain ride queue lines, sending line jumpers to the back to ensure an efficient boarding process
· Write detailed reports of damage, incident logs, and security records
· Apprehend violators, including on-foot pursuits when necessary
· Escort guests and team members as needed for assistance and protection
· Ability to work in an environment as fast-paced as our coasters
· Demonstrate a strong work ethic, initiative, and commitment to safety
· Strong attention to detail
· Cautious and reliable
· Remain calm in emergency situations
Minimum Requirements
· Must be 18 years or older
· High School diploma or equivalent preferred
· Able to lift, carry, and balance heavy loads
· Physical qualifications to stand, walk, stoop, bend, and reach throughout your shift
· Excellent verbal and written communication skills
· Able to work a flexible schedule, including nights, weekends, and holiday
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