Job Description

Redefine Your Career with AO: Make a Real Impact Every Day

At AO, we believe in the power of helping others. If you're passionate about making a difference and want to start your career in customer service, we want to hear from you. As an Entry-Level Customer Service Representative , you'll be part of a supportive team that’s committed to providing exceptional service and building long-term relationships with our clients.

About Us:

Since 1951, we have served working-class families with life, accident, and supplemental health products, helping to protect members of labor unions, credit unions, associations, and their families. As a trusted partner of Globe Life , we grew by over 20% last year and continue to be an essential business.

About the Customer Service Position:

As an Entry-Level Customer Service Representative, you'll be the face of our company, assisting clients and helping them with their needs. You’ll receive hands-on training and mentorship to ensure you feel confident and equipped to succeed in your role. Here’s what you can expect:

• Collaborate with Clients : Provide exceptional customer service by addressing client inquiries and concerns via phone or email.
• Build Relationships : Establish and maintain positive relationships with clients, ensuring their needs are met and exceeded.
• Support the Team : Work closely with your team to ensure smooth daily operations, with opportunities for growth within the company.
• Skill Development : Hone your communication, problem-solving, and customer service skills while gaining valuable experience.

Why AO?

• Make an Impact : Your work will transform lives by helping others secure their future through our products and services.
• Inspire & Be Inspired : Be part of a supportive, positive team that values your contributions.
• Work Anywhere : Whether from home or on the go, you can make a difference without being tied to a desk.
• Incentives & Rewards : Earn performance-based rewards, including prizes like Jeep Wranglers, MacBook Pros, and exciting trips to destinations like Dublin, Dubai, Ibiza, and Tulum.
• Continuous Growth : With regular training and development, you’ll have opportunities to advance within the company.

Who We’re Looking For:

• Passionate Helpers : You’re driven to improve lives by offering outstanding customer service.
• Team Players : You thrive in a collaborative environment and are always willing to help others succeed.
• Problem Solvers : You approach challenges with a positive attitude and are eager to find solutions.
• Success-Oriented : You’re committed to doing your best every day and contributing to the success of the team.

Suggested Qualifications:

• Excellent communication skills (both verbal and written)
• Basic computer knowledge
• A positive, energetic attitude
• Strong work ethic and a willingness to learn
• Time management skills

Job Benefits:

• 100% Work from Home : Enjoy the flexibility to work remotely.
• Paid Weekly : Receive consistent weekly pay based on performance.
• Bonus Structure : Performance-based rewards to increase earnings.
• Health Insurance Reimbursement
• Life Insurance Coverage
• Flexible Schedule : Balance your work and life with a schedule that works for you.
• Retirement Plan : Prepare for your future with our retirement options.
• Renewals : Enjoy ongoing commissions and renewals for long-term success.

Ready to Join?

Submit your contact information and resume today. Interviews will be conducted via Zoom.

Join AO—Make a Difference Today!

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