Member Experience Specialist Job at Spenga, Woodbury, MN

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  • Spenga
  • Woodbury, MN

Job Description

Position Summary:
Ready to join our awesome SPENGA Woodbury team? Our member experience specialists are responsible for the sales performance and success of the studio as well as creating a warm and inviting experience for all our members and prospects each time they enter our beautiful new studio.

Qualifications:  

  • Excellent customer service and sales skills 
  • Dependable, trustworthy, ready to learn and work hard
  • Comfortable calling prospects, sharing the SPENGA experience and handling objections 
  • Previous sales, fitness industry or high-ends goods & services experience preferred 
  • Friendly, contagious, upbeat personality 
  • Motivated and driven
  • Ability to work in a fast past environment and juggle multiple activities

Job Requirements:  

  • Manage and exceed membership sales and retention expectations 
  • Set-up, clean and reset studio equipment after sessions and help maintain studio cleanliness
  • Provide studio tours
  • Ability to learn CRM software and complete daily lead and sales processes
  • Sell memberships and retail
  • Retain and increase member participation
  • Build and maintain member relationships
  • Ability to work early morning, evening, and weekend shifts, with the greatest need being early morning shifts
  • As a SPENGA ambassador, member experience specialists will promote, sell, and add to the SPENGA culture in and out of the studio

Perks: 

  • Discounted SPENGA membership
  • Hourly + Commision pay
  • Career development opportunities as we grow the SPENGA brand across the Twin Cities

Job Tags

Hourly pay, Part time, Weekend work, Afternoon shift,

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