Live Chat Agent Job at Shavano Family Practice, Norwalk, CA

RFVRMy9sTmg4aUpDU3p3amRQNmVoaFBUK3c9PQ==
  • Shavano Family Practice
  • Norwalk, CA

Job Description

We are seeking a skilled Live Chat Agent to join our team. Your primary role will be to provide exceptional customer service by handling inquiries via our live chat platform. You'll be the face of our brand, directly impacting our reputation and customer satisfaction.
Responsibilities

Handle customer inquiries promptly via live chat.
Provide accurate, valid, and comprehensive information by using the right methods/tools.
Identify and assess customers' needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Meet personal/customer service team targets and call handling quotas.

Requirements and Skills

Proven customer support experience or experience as a client service representative is a plus.
Strong phone contact handling skills and active listening.
Familiarity with CRM systems and practices.
Excellent communication and presentation skills.
Ability to multi-task, prioritize, and manage time effectively.
High school degree.

This position offers an opportunity to interact directly with customers, solve problems, and represent our company. If you have a knack for custom
Employment Type: Full-Time
Salary: $ 33.00 39.00 Per Hour

Job Tags

Hourly pay, Full time,

Similar Jobs

Paladin Drones

UAS Demo Pilot Job at Paladin Drones

 ...job Paladin is revolutionizing public safety with autonomous drone technology. Our mission? To be on the frontline of emergencies...  ...deployment and client-facing demonstrations. Upon hire, the UAV operator will be required to temporarily relocate to Houston, TX for... 

Business Development Resources

HVAC Business Coach Job at Business Development Resources

 ...Job Description Job Description What We Do: Business Development Resources, Inc. (BDR) provides training and coaching services to the Contracting industry. At BDR, our goal is simple: empower our clients with our industry experience and information to give them... 

YOUNG MEN'S CHRISTIAN ASSOCIATION OF WICHITA KANSAS

Ropes/Towers - Camp Hiawatha Job at YOUNG MEN'S CHRISTIAN ASSOCIATION OF WICHITA KANSAS

 ...above, in addition to 2 years field experience with horses. # Tower/Ropes must have qualifications 1 - 2 above, in addition to Alpine...  ...routinely perform the following moderate physical activities; climb, bend, stoop, kneel, twist, reach with hands, sit, walk and stand... 

Crs Sparkle Cleaning

hiring subcontractors Job at Crs Sparkle Cleaning

Job Description Job Description cleaning vacation rentals PAY IS 50% PER HOUSE! MUST HAVE TRANSPORTATION DBA BUSINESS INSURANCE SMART PHONE

Porter Group

Sales Representative Job at Porter Group

 ...Industrial pump distributor with a long-standing name recognition throughout the DELMARVA territory is looking to add a junior sales rep to their established team. They are ready to hire an Eastern Shore Sales Rep to work alongside the tenured Account Executive and learn...