Job Description

About the Company - HEXA Containment's inside sales representatives (ISR) exemplify our commitment to exceptional customer service. ISRs work intensely to deliver the best solution to our customers fast. An ISR instills confidence in our customers, letting them know they’ve come to the right place…that HEXA Containment is the right choice! They are fanatical about helping our customers win because they understand this simple principle: when the customer wins, we win.

About the Role - Do you thrive in a team-based, competitive environment? Do you LOVE to be challenged? Do you have an ownership mentality, working with your team to ensure everyone achieves their goals and exceeds the company's targets? Are you hungry to learn all you can so you can be prepared for the next challenge and opportunity? HEXA Containment is looking for tenacious teammates who achieve goals…and are not afraid of the scoreboard. If this describes you and the company you seek, read below to understand the responsibilities and qualifications.

Responsibilities

• Coupling energy and eagerness with attention to detail, the CSR will manage incoming customer calls and emails to provide critical support and drive sales opportunities.
• Identify customer needs, clarify information, and close incoming sales opportunities.
• Create opportunities to upsell in every customer conversation.
• Build and maintain sustainable relationships with customers to encourage repeat business.
• Enter customer information, leads, and orders into HEXA's CRM system.
• Oversee customer orders until completion.
• Support the Outside Sales team by closing open quotes & resolving customer issues.
• Participate in product training sessions to enhance sales skills and product knowledge to better present solutions to our customers.
• Collaborate with sales leadership to develop and execute sales plans and strategies.

Qualifications

• High school diploma or equivalent; Bachelor's degree preferred
• Must complete pre-employment testing
• Proficiency in Windows and Microsoft applications
• Professional presentation and communication skills
• Excellent verbal and written communication abilities
• Strong organizational and time management skills.
• Analytical and problem-solving skills
• Self-motivated with the ability to meet or exceed goals
• Customer service experience is a plus
• Inside sales or outside B2B sales experience is a plus
• Sales experience in industrial markets or related fields is a plus
• The ability to speak Spanish is a plus

Pay range and compensation package - $20-25/hr.

Equal Opportunity Statement - This job description is intended to describe the general nature, complexity, and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of required responsibilities, duties, and/or skills. It does not prescribe or restrict the work that may be assigned. Furthermore, this does not establish an employment contract and is subject to change at the company's discretion.

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