Desktop Support Technician Job at ProKatchers LLC, Hebron, KY

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  • ProKatchers LLC
  • Hebron, KY

Job Description

Job Title: Desktop Support Technician

Location: 41048, Hebron, Kentucky, United States

Duration: 12 months

Timing: 02:00 PM To 10:30 PM EST (2nd Shift )

Job Description:

  • Provide Deskside Support including general computer hardware and software troubleshooting
  • Install standard image for new and re-image systems and Configure (hardware, software) client computers
  • Maintain and troubleshooting local Zebra and HP printers and handheld scanners
  • Provide IMAC (Install/Move/Add/Change) services for all desktops, laptops, and other related devices
  • Manage IT Ticket Queue of requests to meet the SLA requirement
  • Tier 1 support for Network/LAN/Telephony
  • 2+ years desk side support experience preferred
  • A+ Certification preferred

Job Tags

Local area, Afternoon shift,

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