Desktop Support Job at Wipro, Chicago, IL

RGtNMitGMWkvU0ZIU0RraWUvcWFpaDNhK3c9PQ==
  • Wipro
  • Chicago, IL

Job Description

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. We leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging technologies to help clients realize their boldest ambitions and build future-ready, sustainable businesses. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 250,000 dedicated employees serving clients across 66 countries. We deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world.

  • A PROUD HISTORY OF OVER 75 YEARS
  • FY22 REVENUE 10.4 BN USD
  • WE’RE PRESENT IN 66 COUNTRIES
  • OVER 1,400 ACTIVE GLOBAL CLIENTS

Role-Desktop Support

Location-Chicago IL ,USA

We are looking for Desktop Support Technicians to perform service, repair, and/or installation of PCs (laptops and desktops)

Role & Responsibilities:

  • Performs computer hardware and software installations, maintenance tasks, troubleshoots, and repairs computer systems and peripheral equipment.
  • Provides Level 1 technical support while configuring PCs for users.
  • Escalates problems and issues to a higher level of support as needed. This includes service that exceeds response time, repair time, lack of parts, or any other issue that could impact customer satisfaction.
  • Processes timely and accurate information to ensure compliance with vendor warranty requirements.
  • Adheres to client policies and procedures while maintaining the integrity of the customer’s data.
  • Coordinates across multiple departments/vendors to provide support.
  • Interacts with the customer when responding to technical questions or requests for information.
  • Maintains regular attendance.
  • Other duties as assigned by management.

Required Education, Knowledge, and Experience:

Must have a high school diploma or equivalent, College degree in a related field, and Fresh graduate.

Good to have experience with Microsoft operating systems and Microsoft Office Suites, basic knowledge in desktop troubleshooting is plus.

“Expected annual pay for this role ranges from $45,000 to $50,000]. Based on the position, the role is also eligible for Wipro’s standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.”

Wipro is an Equal Employment Opportunity employer and makes all employment and employment-related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law.

Job Tags

Similar Jobs

DAP

Environmental Health Safety (EHS) Specialist Job at DAP

 ...external and internal reporting requirements. Working knowledge of TRI, Tier II, SPCC and SWPPP is requested. Requirements: ~ EHS Degree preferred. ~ Bachelor's degree in environmental health & safety or similar field. ~3+ years of relevant experience. ~ Computer... 

Baptist Health

Cardiologist | Non-Invasive | Advanced Cardiac Imaging | Guaranteed Patient Volume |High Earnin[...] Job at Baptist Health

 ...Florida Medical LicenseUnwavering commitment to quality patient careAdvanced Imaging experience a plusWho We Are - Baptist Heart Specialists...  ...practice supported by regional leaders in heart care. As a part of our team, you will have access to an unmatched breadth of... 

Byron Outdoor Superstore

Automotive Parts Manager Job at Byron Outdoor Superstore

 ...300 Hwy. 49 South, Byron, GA 31008 PARTS MANAGER POWERSPORTS, TRACTOR, MARINE, AND RV Generous Pay Plan + Great Benefits...  ...in a dealership parts department, preferably in powersports, automotive, or similar industries. Strong leadership skills with the... 

MJ StepUp

FT Data Entry Clerk - Work From Home Job at MJ StepUp

 ...They are currently looking to hire a Data Entry Clerk to work from home full time. Pay ranges from $22-25 per hour and your schedule will be Monday through Friday, with some weekend availability. Key Responsibilities Accurately enter data into the company's database... 

Sonic Healthcare USA, Inc

Vendor Business Analyst Job at Sonic Healthcare USA, Inc

 ...connectivity Invoices. Location Austin, TX Dallas, TX Remote - US Job Responsibilities Essential Functions:...  ...the invoice tracking spreadsheet. Work closely with Accounts Payable/Finance to ensure accurate and timely payments to vendors....