Client Growth Specialist Job at AW Labor Solutions, Austin, TX

RFVZeCtWUnIveWhLUWpjZ2VmQ2NqeEhTOGc9PQ==
  • AW Labor Solutions
  • Austin, TX

Job Description

Description

The Client Growth Specialist (CGS) is a key non-attorney role responsible for cultivating and strengthening relationships with existing clients. By actively showcasing the full suite of our immigration and labor solutions, the CSD plays a pivotal role in driving client satisfaction and firm growth. Key responsibilities include building long-term client partnerships, managing seamless onboarding processes, ensuring ethical compliance, and contributing to the strategic expansion of our firm.

As a bridge between our recruitment and legal services teams, the CSD leverages a deep understanding of our offerings to identify opportunities, address client needs, and promote tailored solutions that drive mutual success.

Responsibilities

•Engage with potential and existing clients through in-person or phone meetings.
•Follow communication protocols to connect with clients effectively.
•Gather client needs information and propose innovative solutions.
•Provide reassurance and demonstrate empathy towards clients.
•Explain the legal and recruiting services we offer that align with client needs.
•Create quotes, engagement letters, and payment plans.
•Assist clients in exploring financing options when necessary.
•Clarify the content of engagement letters for clients.
•Maintain high ethical standards by refraining from giving legal advice or quoting fees independently.
•Prepare clients for interactions with our attorneys as needed.
•Secure client signatures and attorney approvals as required.
•Develop engagement agreements and manage client payments during onboarding.
•Seek feedback from clients post-engagement to ensure their satisfaction.
•Maintain communication with prospective and existing clients who miss appointments.
•Keep channels open for potential future collaborations.
•Thoroughly document client interactions and conversion metrics in our CRM system.
•Provide feedback to management on lead quality and volume.
•Propose enhancements based on client interactions.
•Engage in lead generation activities by networking and generating leads in approved locations.
•Perform any other duties as assigned to contribute to the growth and success of our firm.

Qualifications

Education: A Bachelor's degree in a related field is required.
Experience: Minimum of 2 years of proven success in sales, ideally within luxury or high-end products or services. Previous experience with a consultative sales approach is essential.
Technical Skills: Proficiency in CRM systems, particularly in generating and analyzing reports, is a must. Strong familiarity with Microsoft 365 tools is required.
Industry Knowledge: Experience in the legal industry is highly valued.
Language Skills: Fluency in Spanish (written and verbal) is strongly preferred.
Additional Skills: Excellent communication and relationship-building skills, with a focus on understanding client needs and delivering tailored solutions. AW Labor Solutions

Job Tags

Similar Jobs

Coalition Technologies

Motion Graphics Designer and Video Editor Job at Coalition Technologies

**You Should Have:*** Proven motion graphics and video editing experience.* Proficiency with video editing software.* The ability to write and produce short-form promotional videos from start to finish.* Familiarity with social media platforms such as Instagram...

TriStar Skyline Medical Center

Trauma MedSurg Nurse Job at TriStar Skyline Medical Center

 ...over 2,000sites of care andserving over 31.2 million patient interactions every year, nurses at TriStar Skyline Medical Center have the opportunity to make a real impact. As a TraumaMedical SurgicalRegisteredNurseyou can be a part ofchange. Benefits TriStar... 

Luminary Group

Sales Director - Real World Evidence - USA Job at Luminary Group

 ...Luminary Group, is partnered with a leading global provider of real-world evidence solutions, is seeking a dynamic and results-driven...  ...independently and collaboratively in a fast-paced, dynamic environment. Willingness to travel within the United States, as required.... 

Compass Health Network

Nurse LPN/RN Outpatient Clinic Job at Compass Health Network

 ...remarkable Compass Health Nursing team with great benefits? An Outpatient Nursing position will interest you, if running a Medication Clinic...  ...nursing preferred LICENSURE/CERTIFICATION GPN, LPN, GN or RN that must pass the MO NCLEX exam within 90 days of graduation... 

Jobot

Employee Rights Attorney (Hiring Immediately) Job at Jobot

 ...,000 - $255,000 per year A bit about us: Join a team of Attorneys with decades of experience practicing law, transforming the delivery...  ..., harassment, retaliation, wage and hour disputes, and contract disputes. The candidate will also be responsible for drafting...