Job Description

Job Summary:

As the Catering Sales and Events Manager for the Millennium Durham, will be responsible for driving revenue through the proactive sales of catering and event services. The ideal candidate will possess strong sales and negotiation skills, a deep understanding of the hospitality industry, and the ability to build and maintain client relationships. This role requires a proactive and results-driven individual who can collaborate effectively with internal teams to ensure the successful execution of events and exceed client expectations.

Responsibilities:

Sales and Business Development:

• Proactively identify and pursue new catering and event sales opportunities.
• Develop and maintain relationships with corporate clients and event organizers.
• Meet and exceed sales targets through effective lead generation, prospecting, and closing deals.
• Event Planning and Coordination
• Collaborate with clients to understand their event needs and preferences.
• Work closely with the hotel's banquet teams to create customized event proposals.
• Ensure seamless coordination and execution of events, including setup, catering, and other logistical details.

Service Events

• Plan, organize, and execute events, including corporate meetings, weddings, and social gatherings.
• - Collaborate with the culinary team to create customized menus and ensure high-quality food presentation
• - Coordinate logistics for events, including staffing, equipment rentals, and transportation
• - Oversee the execution of events to ensure seamless operations and customer satisfaction
• - Monitor financial performance by analyzing sales data, controlling costs, and maximizing profitability
• - Provide leadership and guidance to the team, fostering a positive work environment

Customer Relationship Management:

• Cultivate and nurture strong relationships with existing clients to encourage repeat business.
• Address client inquiries and concerns promptly, providing excellent customer service throughout the sales process.

Market Analysis:

• Stay informed about industry trends, competitor offerings, and market demands.
• Analyze sales data to identify opportunities for growth and improvement.

Collaboration and Communication:

• Work closely with the Director of Sales and other hotel departments to ensure that sales strategies align with overall business goals.
• Communicate effectively with internal teams to ensure smooth event operations.

Qualifications:

• Bachelor's degree in Hospitality Management, Business, or a related field.
• Proven experience in catering sales or a similar role within the hospitality industry.
• Strong understanding of event planning and coordination.
• Knowledge of Amadeus Delphi Sales & Catering system highly desirable
• Excellent interpersonal and communication skills.
• Results-driven with a demonstrated ability to meet and exceed sales targets.
• Knowledge of local market trends and competition.
• Ability to work flexible hours, including evenings and weekends, as required.

Benefits:

Perks

Sales incentive

Tuition Reimbursement

6 paid Holidays

Vacation Pay

1 year 5 days

2-4 years 10 days

5-9 Years 15 days

10 years + 20 days

Employee discounts in 140 hotels worldwide

401(K) Matching up to 3.5%

Family Medical Leave

Flexible Spending Account (FSA)

Paid Sick Days

Health Medical, Dental, and Vision Benefits

Life & Disability Insurance

About Millennium Hotels and Resorts

Millennium Hotels and Resorts (MHR) is the global brand of Millennium & Copthorne Hotels Limited (M&C), a global hotel company that owns, manages, and operates over 145 hotels across some 80 locations. It has several distinct hotel brands, including Grand Millennium, Millennium, M Social, Copthorne, and Kingsgate, throughout Asia, Europe, the Middle East, New Zealand, and the United States. Occupying the best locations in gateway cities around the world,

MHR has the perfect address for business and leisure travelers. M&C is the hotel arm of Singapore-listed global property company City Developments Limited and a member of the Hong Leong Group. Visit for more information.

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