Administrative Assistant Job at EBizCharge, Irvine, CA

REVjdy9GUm04eVZBVGo4dWZ2MlJqaERU
  • EBizCharge
  • Irvine, CA

Job Description

Headquartered in Irvine, California, EBizCharge specializes in developing integrated payment solutions that facilitate electronic payment processing within ERP, CRM, Mobile, and eCommerce applications. Our applications are PCI compliant and fully integrated with major ERP/accounting systems, including QuickBooks, Sage, SAP Business One, Microsoft Dynamics, NetSuite, Epicor, Acumatica, and major online shopping carts, including Magento and WooCommerce. EBizCharge offers its employees unlimited earning potential, career advancement opportunities, and a dynamic work environment.

Our administrative team plays a key role in the merchants’ onboarding process, working closely with the sales team to ensure a smooth experience before, during, and after a merchant is onboarded. We assist with gathering and organizing the necessary documentation, setting up merchant accounts, and provide support if any concerns arise.

Responsibilities

  • Support in the onboarding process of new clients by taking virtual application calls and submitting documentation related to new accounts accurately and timely.
  • Professionalism when handling phone calls, emails, and other correspondence.
  • Prepare and send out agreements for signature.
  • Enter and maintain all information correctly in Salesforce and various databases.
  • Notify appropriate parties if impactful changes are requested by clients.
  • Effectively multitask and manage their time efficiently.
  • Follow up appropriately when needed to ensure accounts experience a high level of responsiveness, even if there is no substantive update or resolution to an outstanding item.
  • Help clients dispute chargebacks by gathering all necessary documentation to prove it was a valid charge.
  • Assist the Administration team with other duties as assigned.
  • Collaborate with Senior Management and various departments such as Technical Support and Sales.

Qualifications

  • Bachelor's degree highly preferred.
  • Self-starter with the ability to learn fast and work independently as well as within a team.
  • Good work ethic and flexible hours.
  • Strong proficiency in Microsoft Excel, Word, and Outlook.
  • Comfortable working with a wide variety of professionals.
  • The duties and requirements listed above should not be interpreted as all-inclusive.
  • Must have strong communication skills.

Benefits

  • 100% employer paid benefits (including Medical, Dental, Vision, & life insurance) for selected plans for the employee.
  • Retirement 401(k) plan with company match.
  • Gym access, dry cleaners, car wash conveniently located within building.
  • Generous PTO plan with an additional 9 Days Company Paid Holidays per year.

Job Type: Full-time

The Company is committed to compliance with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in Company operations. The Company prohibits unlawful discrimination against any job applicant, employee, or unpaid intern by any employee of the Company, including supervisors and coworkers. Pay discrimination between employees of the opposite sex or between employees of another race or ethnicity performing substantially similar work, as defined by the California Fair Pay Act and federal law, is prohibited.

Job Tags

Full time, Internship, Remote work, Holiday work, Flexible hours,

Similar Jobs

Aquent

Senior User Experience Designer Job at Aquent

 ...Our major tech client is looking for a Senior UX Designer that enjoys building the design system that is utilized by designers and developers around the world. The perfect candidate loves thinking about how the design framework and component work across different use... 

XPO Logistics

Truck Driver - Home Daily - CDL A Job at XPO Logistics

 ...XPO Logistics - JobID: 378407 [CDL Truck Driver] As a Truck Driver at XPO Logistics, you'll: Safely operate a tractor-trailer combination, including doubles and triples; Provide excellent service to customers, including generating sales leads; Load and unload freight..... 

UPMC - Pittsburgh Medical Center

Pharmacist Job at UPMC - Pittsburgh Medical Center

 ...Western Maryland is seeking a dedicated and knowledgeable full-time Pharmacist to join our team. The ideal candidate will provide exceptional...  .... \n Fill prescription orders in accordance with State and Federal regulations. \n Prepare and dispense intravenous admixture... 

Tipsy Elves

Director of Ecommerce Job at Tipsy Elves

 ...life brighter, one unforgettable outfit at a time!Position OverviewTipsy Elves is...  ...channels, including TipsyElves.com and our Amazon business. This pivotal role will be responsible...  ...during Q1/Q2 2025.BenefitsThis is a full-time position, offering hybrid flexibility... 

PTR Global

Python Developer Job at PTR Global

 ...development, testing and overall technical design, development using Python, Spark, Django, Jenkins, API, CI/CD, DevOps tools, Postgres SQL...  ...This Software Engineer will possess 4 to 6 years hands on experience with Python, Django services, API development, database...